Free uk shipping | Free international shipping over £150 (taxes and customs payable)
Delivery Information
The time it takes to prepare your jewellery for shipping varies, so to make things as clear as possible, shipping estimates are given on each product page.
If you need something by a specific date, don’t hesitate to get in touch and we will do everything we can to help.
- Once your items ships, delivery is next day by 1pm within the UK.
- International delivery depends on your location, but is usually 2-5 working days.
- Shipping is free of charge within the UK, free worldwide on purchases over £150
- Items under £150 ship for:
- Europe £20
- USA £25
- Australia and New Zealand £35 FedEx, £10 Royal Mail Tracked and Signed
- Hong Kong £35 FedEx, £10 Royal Mail Tracked and Signed
- Rest of the World £25
- It is your responsibility to pay any customs duties and tax charged by your country.
- UK delivery is free of charge
- Orders over £150 ship by Royal Mail Special Delivery. This will arrive by 1pm the day after shipping. You will receive a tracking link which allows to to track your parcel and rearrange delivery if you won’t be in to receive it.
- Orders under £150 ship by Royal Mail Tracked 24. The delivery aim is next working day, tracked to delivery point. You will receive a tracking link which allows to to track your parcel and rearrange delivery if you won’t be in to receive it.
- For £20, you can opt for Royal Mail Special Delivery Guaranteed by 9am® , which will arrive by 9am the day after shipping.
- If you don’t receive a tracking link, please check your spam folder. If you still haven’t received it then please do contact me
- International orders are sent by FedEx. Estimated delivery time is 2-5 working days, depending on customs clearance time.
- You will receive a tracking link and FedEx will update you by text and email about your order.
- Please provide a local telephone number in case FedEx need to contact you about your delivery.
- It is your responsibility to pay any customs duties and tax charged by your country.
- The time that an items takes to prepare for shipping can vary and is given on each product page. This is in addition to shipping time.
- Please note that shipping times are estimates.
- I cannot accept responsibility for postage or customs fees, or for any items damaged, lost or stolen in transit.
We hope this answers any questions you may have. For anything else, please don’t hesitate to get in touch. We’re here to help.